Terms & Conditions

I. Introduction

Welcome to Yesplay (“we,” “our,” “us”). By accessing and using the website yesplay-bet.app (“website”) or registering an account, you agree to be bound by these Terms and Conditions (“terms”). If you do not agree, please refrain from using our services.

II. Eligibility

  1. Age Restriction: Only individuals aged 18 years or older, or the age of majority in their jurisdiction, are permitted to use our services.
  2. Jurisdiction Compliance: It is your responsibility to ensure that using our services does not violate any laws applicable in your region, including the laws of the Republic of South Africa.

III. Account Registration and Management

  1. Registration: Users must provide accurate and complete information, including name, date of birth, residency, and valid contact details.
  2. Single Account Policy: Each individual is allowed only one account. Duplicate accounts may be terminated, and associated funds may be forfeited.
  3. Account Security: Users are responsible for maintaining the confidentiality of their account credentials. Any activity conducted through your account will be considered your responsibility.
  4. Verification: We reserve the right to request identification documents at any time to verify account details.
  5. Account Termination: Users may request account closure at any time. Outstanding obligations must be settled prior to account closure.

IV. Deposits and Withdrawals

  1. Deposits: Funds must originate from payment methods registered under your name. Suspicious transactions may be rejected.
  2. Withdrawals: Withdrawals will only be processed to verified accounts. Additional documentation may be required for processing.
  3. Transaction Reviews: Suspicious activities may lead to delays or withholding of funds, pending investigation.

V. Betting and Gaming

  1. Bet Placement: Bets are valid only when confirmed by Yesplay’s systems and reflected in your account.
  2. Errors: Yesplay reserves the right to void bets or adjust outcomes in case of system errors, pricing mistakes, or fraudulent activity.
  3. Betting Limits: Minimum and maximum bet amounts are applied and vary depending on the game or market.

VI. Bonuses and Promotions

  1. Eligibility: Promotional offers and bonuses are subject to specific terms and conditions.
  2. Revisions: We reserve the right to amend or withdraw promotional offers at any time without prior notice.

VII. Responsible Gambling

  1. Commitment: Yesplay promotes responsible gaming practices.
  2. Self-Exclusion: Users may request self-exclusion or set deposit limits to manage their gambling activities.
  3. Support: Resources and tools are available for users experiencing gambling-related issues.

VIII. Prohibited Activities

  1. Fraud and Abuse: Engaging in fraudulent behavior, using automated software (e.g., bots), or exploiting system vulnerabilities is strictly prohibited.
  2. Account Misuse: Unauthorized access or misuse of accounts will result in immediate termination.
  3. Legal Actions: We reserve the right to report unlawful activities to relevant authorities, including those in South Africa.

IX. Limitation of Liability

  1. No Guarantees: Yesplay does not guarantee uninterrupted service or error-free operation.
  2. Maximum Liability: Our liability is limited to the amount of funds available in the user’s account or the amount of the disputed transaction.

X. Complaints and Disputes

  1. Complaints: Users must submit complaints within 15 days of the event via our support channels.
  2. Resolution: Unresolved disputes will be addressed under the jurisdiction stated in these terms, in accordance with the laws of the Republic of South Africa.

XI. Amendments to Terms

  1. Updates: Yesplay reserves the right to modify these terms at any time. Changes will take effect upon publication on the website.
  2. User Responsibility: Continued use of our services implies acceptance of updated terms.

XII. Governing Law

These terms are governed by the laws of the Republic of South Africa, and any disputes arising will be resolved in South African courts.

XIII. Contact Information

For inquiries or support, please contact us via the official channels provided on yesplay-bet.app.